FAQ's

    General FAQ:

  • Where is the event located?

    
The event is located at the Dr. AJ Chandler Park (east) at 178 E Commonwealth Ave, Chandler, AZ 85225 (between Boston and Buffalo Street). Click here for directions to the event.

  • What are the festival hours?

    Gates open at 11am and close at 11pm. Last call for alcohol is 10:30pm.

  • Where should I park?

    There are street parking spots and lots located throughout the Downtown Chandler area including a lot in front of the city building and a dirt lot at the north end of the Dr. AJ Chandler Park (east).

  • How much does it cost to park?

    Parking is FREE.

  • I plan on drinking and do not want to drive, what transportation methods are available?

    Uber/Lyft “Rideshare” drop off zone.

  • Can I take public transportation to the event?

    Yes, the Valley Metro system provides public transportation throughout the greater Phoenix metro area. Visit http://www.valleymetro.org/ for routes, pricing and tips to plan your trip.

  • Are there any hotels located within walking distance of the event?

    Yes, the Downtown Chandler area is home to many great hotels located within 2 miles of the event.

    0-2 miles away
    • Crowne Plaza San Marcos Resort

      1 N San Marcos Place, Chandler, AZ 85225

      480-812-0900

      http://www.sanmarcosresort.com/

    • Best Western Inn of Chandler

      950 N Arizona Ave, Chandler, AZ 85225

      480-814-8600

      http://www.bestwesternarizona.com/chandler-hotels

    • Redwood Motel

      470 N Arizona Ave, Chandler, AZ 85225

      480-963-7159

    2.5-5 miles away
    • Hilton Phoenix Chandler

      2929 W Frye Road, Chandler AZ 85224

      480-899-7400

      http://www1.hilton.com/en_US/hi/hotel/PHXCHHF-Hilton-Phoenix-Chandler-Arizona/index.do

    • Courtyard Phoenix Chandler

      920 N 54th St, Chandler, AZ 85226

      480-763-9500

      http://www.marriott.com/hotels/travel/phxcl-courtyard-phoenix-chandler/

    • Hampton Inn & Suites

      1231 S Spectrum Blvd, Chandler, AZ 85286

      480-917-9500

      http://hamptoninn.hilton.com/en/hp/hotels/index.jhtml?moreDesc=true&ctyhocn=PHXCRHX

    • Residence Inn Chandler Fashion Center

      200 N Federal St, Chandler, AZ 85226

      480-782-1551

      http://www.marriott.com/hotels/travel/phxcd-residence-inn-phoenix-chandler-fashion-center/

    • SpringHill Suites Chandler Fashion Center

      225 N Metro Blvd, Chandler, AZ 85226

      480-726-7666

      http://www.marriott.com/hotels/travel/phxcs-springhill-suites-phoenix-chandler-fashion-center/

  • Do I have to show my I.D. to purchase beer or liquor?

    Picture I.D. is required to purchase or consume alcohol. Your I.D. will be checked upon entrance into the event and could be checked randomly as asked throughout the event. Guests 21+ years of age and older will be issued a wristband allowing alcohol purchase.


  • Do the food vendors accept debit or credit cards?

    Vendors MAY accept debit/credit except for alcohol vendors who will only accept tickets. Tickets must be purchased with cash.

  • Are children allowed?

    ShamRockFest is an all ages event. Children 12 and under will not need a ticket. Already purchased a ticket for your child under 12? Please have your order number ready and contact MissionTix. The folks at MisisonTix just love to help out, so just shoot 'em an email at help@missiontix.com or give 'em a call on (410) 982-0799. Ask for Joanne, she's awesome!

  • What CAN I Bring?

    • Chairs
    • Blankets
    • Sealed water bottles up to 1 liter
    • Binoculars
    • Small personal cameras
  • What CAN'T I Bring?

    • Firearms, fireworks, knives or other weapons or explosives
    • Coolers and outside food, alcohol, or beverages (except sealed water bottles)
    • Bicycles, skateboards, skates, rollerblades or motorized vehicles of any kind
    • Backpacks, camelbacks, glass containers or cans of any kind
    • Recording Devices: camera with detachable lenses, tripods, big zooms, or commercial rigs, drones, laser pointers, video cameras (no video recording will be allowed), No audio recording of any kind, selfie sticks or instruments
    • Illegal substances, spray paint
    • Picnic baskets, lawn furniture, tents of any kind
    • Pets with the exception of service animals
    • No illegal vending (no unauthorized vendors are allowed)
  • Will there be ATM machines?

    Yes, there will be ATM machines located near the north and south entrances.

  • Can I exit and re-enter?

    In general re-entry is not allowed; however, if you must leave and wish to return, you must speak to a supervisor onsite BEFORE leaving to have your ticket scanned.

  • Can I bring my pet?

    Only service animals are permitted.

  • Where is the lost and found (including children) located?

    Lost and found is located at the information both located by the main entrance and ticket booth.

  • Will there be emergency assistance available onsite?

    The Chandler Police Department will be located at the main entrance and ticket booth to ensure your safety. Call 911 for any medical emergencies during the event.

  • How can I become an event sponsor?

    For information on how to become an official sponsor, contact Kami Nunez at kami@murphyslaw.pub

  • How can I become an event vendor?

    For information on how to become an event vendor, contact Kami Nunez at kami@murphyslaw.pub before 2/09/2018

  • Tickets:

  • Who do I contact If have a question about my ticket or anything related to the ticketing process?

    The folks at MisisonTix just love to help out, so just shoot 'em an email at help@missiontix.com or give 'em a call on (410) 982-0799. Ask for Joanne, she's awesome!

  • How will I receive my ticket?

    Once your payment has been made, MissionTix will send you an email with your electronic ticket and receipt. If you lose your ticket, just email help@missiontix.com with your name and order number and they will hook you up.

  • What if I can't print out my ticket?

    If you are the ticket buyer, MissionTix system will allow us to allow you entry with your photo ID

  • How does my VIP ticket work?

    VIP check in and lanyard pick up will be onsite, day of, at the event box office located at the main entrance of the festival. Included in your VIP ticket is six drink tickets to be redeemed at the VIP bar along with one ticket for access to the VIP catering. Drink tickets and catering ticket are only to be used in the VIP area.

  • Where is the box office located?

    The event box office will be located at the main entrance of the festival.

  • What is your refund policy?

    All sales are final, there are no refunds.

  • What is your inclement weather policy?

    This is a rain or shine event.

Code of Conduct

We are committed to creating a safe, comfortable and memorable experience for all event guests. In order to do so, a strict code of conduct has been created and all event participants and patrons are expected follow these rules.



Guests will show respect for the event location, grounds, coordinators, vendors, sponsors and participants by leaving the following items at home:


-Firearms, fireworks, knives or other weapons or explosives

-Coolers and outside food or beverage

-Bicycles, skateboards, skates, rollerblades or motorized vehicles of any kind

-Recording Devices: camera with detachable lenses, tripods, big zooms, or commercial rigs, drones, laser pointers, video cameras (no video recording will be allowed), No audio recording of any kind, selfie sticks or instruments

-Illegal substances, spray paint

-Picnic baskets, lawn furniture, tents of any kind

-Pets with the exception of service animals

-No illegal vending (no unauthorized vendors are allowed)



The following actions will result in immediate ejection of festival grounds:


-Fighting or engaging in any action that may harm, endanger, threaten or bring discomfort to anyone.

-Possession or use of illegal drugs or excessive and irresponsible use of alcohol.

-Damage, destruction, vandalism or theft of any property.

-Taunting, abusive or disruptive language and obscene gestures.



An individual participating in any of these behaviors will be removed from the event and passes will be revoked. In certain situations, the offender may be arrested.